Intern - Information Systems & Communication Technology, I, I (Temporary Job Opening)
Org. Setting and Reporting
This internship is located in the Evaluation Team of the Policy, Evaluation and Training Division (DPET). The internship is UNPAID and full-time (five days per week for 35 hours), for a minimum duration of four (4) months and can be extended up to six (6) months. Interns will work under the supervision of a staff member within the Evaluation Team.
Under the direct supervision of the Chief of the Evaluation Team, the incumbent is responsible for the following duties:
Daily responsibilities will depend on the individual's background, the intern's assigned office as well as the internship period. Examples of duties to be performed may include the following:
- Designing operational dashboards in Ms. Power BI;
- Analyzing IT statistics;
- Preparing operational and managerial reports;
- Reviewing and documenting internal operational processes to assist in optimization;
- Assisting on the development of workflows in Visio;
- Testing of new functionality in new systems;
- Preparing training materials, user requirements and specifications;
- Researching leading practices for service desk management;
- Assisting in other IT Functions as necessary;
- Attending and supporting the preparation of meetings, conferences, workshops and other events;
-Taking notes during meetings and drafting meeting minutes;
- Additional activities that may be required to ensure the success of the work team.
The intern will have an opportunity to gain practical knowledge and understanding in the project and resources planning, implementation, and operation of United Nations global information and communications technology.
-Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
-Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
-Client Orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Applicants must meet one of the following requirements: (a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); (b) be enrolled in the final academic year of a first level university degree programme (minimum Bachelor’s level or equivalent); or (c) have graduated with a university degree (as defined above) and, if selected, must commence the internship within a one year period of graduation.
Applicants are not required to have professional work experience for participation in the programme. The following skills are required:
- Has demonstrated the intention to study further or work in a field relevant to the work of Information and Communications Technology, Information Management, Project Management, Business Management and Service Management;
- Strong knowledge of data management techniques, quantitative analysis and methods
- Strong knowledge of data visualizations tool (e.g. Microsoft SQL, Ms. Power BI);
- Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms.
English and French are working languages of the United Nations Secretariat. For the internship advertised, fluency in English (both oral and written) is required. Knowledge of a second official UN language is an advantage.
Potential candidates will be contacted by the hiring manager directly for further consideration.
A completed online application (Cover Note and Personal History Profile) is required.
Incomplete applications will not be reviewed.
The Cover Note must include:
- Title of degree you are currently pursuing
- Graduation date (when will you be graduating from the programme)
-GIS skills and programmes that you are proficient in
- Explain why you are the best candidate for Geospatial Information Section, United Nations
- Explain your interest in the United Nations Internship Programme
In your Personal History Profile, be sure to include all past work experiences, IT skills, and three references.
Due to the high volume of applications received, only successful candidates will be contacted.